[Solved] How to access otrs html page? [closed]

OTRS does not use pure HTML pages but it uses templates in what it calls .dtl format, which basically is valid HTML with placeholder tags which are rendered when accessing the pages. The files are located in <OTRS DIRECTORY>/Kernel/Output/HTML/Standard/. The template for the customer login page is called CustomerLogin.dtl and is located in this directory. … Read more