9 Ways to Fix Sims 4 Unable to Start Video Card


9 Ways to Fix Sims 4 Unable to Start Video Card

Sims 4 is not just popular but an amazing life simulation game loved by millions of users. The game is the fourth in The Sims series and is a sequel to Sims 3. In Sims 4, you can create personalized characters with different appearances, personalities, and aspirations. Not just that but you can change the clothing style of the Sims characters according to your mood. It is a perfect game to create a fancy world. You can have a character with a purpose, trait, and aspiration in life all according to you. And for all these reasons Sims have been one of the favourites among video game players. However, amidst all this, Sims 4 players have been facing issues with the video card while starting the game. If you are a video game player facing the same issue then you are in the right place. We bring you a perfect guide that will help you fix Sims 4 unable to start video card error. So, try these fixes and get rid of the issue instantly.

9 Ways to Fix Sims 4 Unable to Start Video Card

Ways to Fix Sims 4 Unable to Start Video Card

There is a myriad of reasons that are responsible for causing the video card error and resulting in interference while launching the game. Let us have a look at these error causing reasons briefly:

  • The first reason that is commonly encountered to be the cause for the said error is outdated Sims 4, which if not updated regularly with the new software versions can lead to many problems.
  • If the system requirements are not met, it can cause the sims 4 video card error.
  • Computer errors can also result in game freezing or issues like video card error with Sims 4. This problem is easy to resolve with the help of the power cycling of the system.
  • A corrupt or problematic Windows update can also cause issues with how your system works and its functionality.
  • The outdated graphics driver is also a reason why some of the games like Sims 4 are not working properly on your system.
  • Apart from system requirements, it is also crucial to ensure that the game software matches the software of your system as there can be compatibility issues. You can try running the compatibility mode in such cases.
  • Origin is one of the main platforms where Sims 4 is played. The platform provides an option where you can enable Origin inside the game. This feature has been reported to cause problems with the game and it is best suggested to disable it to avoid the Sims 4 video card error.
  • The last reason to have been reported to result in the said error is the windowed mode. In this, Sims 4 has been seen to work properly in windowed mode only due to malfunctions.

Several methods can help you out in launching Sims 4 without any issues. But before we start with them make sure that you have a strong internet connection to run the game and that you are logged in as an administrator on your system. Once the mentioned requirements are met, you can start with the fixes given below:

System Requirements to Play Sims 4

The first thing to keep in mind is to check if your system meets the minimum requirements that are needed to run Sims 4. These requirements ensure that the game is compatible with the hardware of the device it is going to be played on. The game needs to meet only minimum requirements but it is always suggested to meet the recommended requirements to run the game with efficiency.

  • The minimum requirements needed for the CPU to run Sims 4 are Intel Core 2 Duo E4300 or AMD Athlon 64 X 2 4000+ (2.0 GHz Dual Core required if using integrated graphics) whereas Intel Core i5-750 or AMD Athlon X4 are the recommended requirements.
  • RAM needed for minimum requirements is 2 GB while recommended is 4 GB.
  • Next comes the operating system which is Windows XP for minimum requirements and 64-Bit Windows 7, 8, or 8.1 as per recommended requirements.
  • The next one is video card requirements which are NVIDIA GeForce 6600 or ATI Radeon X1300 or Intel GMA X4500 for minimum and NVIDIA GeForce GTX 650 or better for recommended.
  • Pixel shader for minimum requirements is 3.0 and recommended is 5.0.
  • Vertex shader 3.0 is required for minimum and 5.0 for recommended.
  • A sound card is required.
  • The Free disk space needed is 10 GB.
  • Dedicated video RAM 128 MB is the minimum requirement while 1024 MB is a recommended requirement.

Method 1: Restart Router

The next thing to do to make sure you don’t have to face the video card error again while launching Sims 4 is to power cycle your system and check the internet connection. Power cycling helps in shutting the system down which results in getting rid of temporary configurations. So, in case there is an issue with the configurations, this method helps in resolving it. Also, don’t forget to check your internet connection and how strong it is.

1. Remove the power cable of the router and the system. Now press and hold the power button for about 5 seconds.

2. Now, wait for 2-3 minutes and drain the power completely.

3. After some time, plug the wires again into the router and system to reboot the PC.

Photo by Compare Fibre on Unsplash

4. Once the system is on, launch the game and see if the error Sims 4 unable to start video card is resolved.

Method 2: Update Graphics Driver

The next important method to fix Sims 4 video card error is to make sure all the graphics drivers of the system are up to date. Updating the graphics driver will help with the smooth running of the game and most importantly, no video card error. Therefore, start with the update on your device with the help of our guide 4 Ways to Update Graphics Drivers in Windows 10.

Update Graphics Driver. Ways to Fix Sims 4 Unable to Start Video Card

Also Read: How to Fix Origin Error 9:0 in Windows 10

Method 3: Repair Game

Sims 4 on your device may have corrupt game files that are causing the video game error. In such a case, you need to repair the game in Origin for it to launch smoothly. You can repair it in the Origin software itself using the steps mentioned below:

1. Press the Windows key, type Origin and click on Open.

open origin from Windows Search bar. Ways to Fix Sims 4 Unable to Start Video Card

2. Now, click on My Game Library from the side panel.

Click on My Game Library

3. Next, right-click on Sims 4 to open a menu.

4. Select Repair Game from the menu.

5. Follow the on-screen instructions to complete the repair process.

6. Finally, restart your PC and launch the game again to check if the error Sims 4 unable to start video card has been resolved.

Method 4: Disable In-Game Origin

As discussed in the causes above, the feature where you can enable Origin in the game can be a prominent cause of Sims 4 unable to start video card error. As Origin is one of the main platforms where Sims 4 is played, this feature is quite handy to access various Origin services within the game but it can also be a troublemaker and cause the game to lag or interfere with the game launch. Therefore, it becomes vital to disable this feature which can be achieved using the steps below:

1. Launch the Origin application on your system.

2. Then, click on the Origin menu at the top left corner as depicted.

Click Origin on the menu bar. Ways to Fix Sims 4 Unable to Start Video Card

3. Now, select the Application Settings option from the drop-down menu as shown.

Select Application Settings

4. In the ORIGIN IN-GAME tab, switch on the toggle for Enable Origin In Game.

Toggle off the Enable Origin In Game. Ways to Fix Sims 4 Unable to Start Video Card

5. Finally, click on Save to apply the changes.

Also Read: How to Fix Origin Won’t Open on Windows 10

Method 5. Modify Compatibility Settings

A simple method to ensure that you don’t encounter video card error or any other trouble while launching and playing the Sims 4 game is to run it in compatibility mode. This method is a quick fix for all the lagging and freezing issues too.

Note: Add a Sims 4 shortcut on your desktop.

1. Right-click on the Sims 4 shortcut on your desktop and click on Properties.

Click on Properties

2. Navigate to the Compatibility tab and check the Run this program in compatibility mode for box.

Check the box for Run this program in compatibility mode for

3. Now, select your operating system from the drop-down menu, in this case, it is Windows 8.

 Select your operating system. Ways to Fix Sims 4 Unable to Start Video Card

4. Then, click on Apply to save the changes made.

Click on Apply. Ways to Fix Sims 4 Unable to Start Video Card

5. Finally, select OK to exit.

Select OK

Method 6: Run Game in Windowed Mode

The next method in the list is running the game in windowed mode. It is possible to face the issue in Sims 4 where it can’t be run in full-screen mode, either due to internal settings or due to some external factor. Windowed mode thus helps the game players to run it without the Sims 4 video card error. Use the following steps to run Sims 4 in windowed mode:

1. Right-click on the Sims 4 shortcut on your desktop and click on Properties.

Click on Properties

2. Now, open the Shortcut tab and add a –w in the Target bar.

Open the Shortcut tab and add a w in the Target bar. Ways to Fix Sims 4 Unable to Start Video Card

3. Next, select Apply and click on OK.

Select Apply and click on OK

4. Now, launch Sims 4 again to see if the Sims 4 video card error has been resolved or not.

Also Read: How to Fix Origin Error 327683:0

Method 7: Disable Mods

Mods help to enhance the gaming experience in Sims 4 by adding great content. Mods help the user to access the features of the game that are usually not available. But sometimes mods can create issues for the game, one of which is video card error, therefore, disabling the mods is the best choice in such a case.

1. Open File Explorer on your system by pressing Windows + E keys together.

Launch File explorer

2. Locate the Sims 4 installation folder.

3. Open it and search for the Sims 4 Mods folder.

4. Select the Mods folder and click the Move to button.

5. Select Desktop inside the Move to drop-down menu.

6. Now, reboot the PC and check for the error by launching the game. If you still happen to face the issue, try out the next method.

Click on restart. Ways to Fix Sims 4 Unable to Start Video Card

Method 8: Modify Graphics Card Settings

The last method that we have come across is to create a gaming profile for your graphics card to resolve the video card issue. You need to make sure that your game runs on the graphics card to enhance your gaming experience and to run the game without any errors. This is subjected to PC users who have a graphics chip along with a graphics card that has a dedicated memory. The following steps will help you to create a high-performance gaming profile for your GPU:

1. Hit the Windows key, type NVIDIA Control Panel and click on Open.

open NVIDIA Control Panel

2. Now, click on Manage 3D settings from the side menu.

Click on Manage 3D settings. Ways to Fix Sims 4 Unable to Start Video Card

3. Click on the Program Settings tab.

Open Program Settings

4. Next, click on Add and select the executable for The Sims 4.

Click on Add. Ways to Fix Sims 4 Unable to Start Video Card

5. Now, under Specify the settings for this program section, locate and click on Power management mode.

Click on Power management mode

6. Set it to Prefer maximum performance option.

Choose Prefer maximum performance

7. Click on Apply to save the changes made.

Click on Apply. Ways to Fix Sims 4 Unable to Start Video Card

Also Read: Fix NVIDIA Control Panel Missing in Windows 10

Method 9: Reinstall Origin

If nothing seems to fit you and you are still struggling with Sims 4 unable to start video card issue then reinstalling Origin can be of help. Sometimes, corrupt Origin installation can interfere with the working and launching of the games. So, save your log-in details, copy the Sims 4 folder to some other location, and uninstall the application to reinstall it freshly. Once the app is uninstalled, follow the steps given below:

1. Hit the Windows key, type Control Panel and click on Open.

open Control Panel. Ways to Fix Sims 4 Unable to Start Video Card

2. Set View by > Category, then click on Uninstall a program under the Programs menu as shown.

click on Uninstall a program under the Programs menu

3. Now, select Origin from the list and click on Uninstall as shown.

4. Again, click on Uninstall to confirm.

5. Now, click on Uninstall button in the Origin Uninstall wizard.

click on Uninstall in the Origin Uninstallation wizard. Ways to Fix Sims 4 Unable to Start Video Card

6. Wait for the Origin Uninstallation process to be completed.

wait for Origin Uninstallation process to be completed

7. Finally, click on Finish to remove the app from your device and then restart your computer.

click on Finish to complete Origin Uninstallation. Ways to Fix Sims 4 Unable to Start Video Card

8. Download Origin from its official website by clicking on Download for Windows button, as shown.

download origin from official website

9. Wait for the download to be completed and run the downloaded file by double-clicking on it.

10. Here, click on Install Origin as depicted.

click on Install Origin

11. Select the Install location… and modify other options as per your requirement.

12. Next, check the End User Licence Agreement to accept it and click on Continue as illustrated below.

click on Continue to install Origin. Ways to Fix Sims 4 Unable to Start Video Card

13. The latest version of Origin will be installed as shown.

installing latest version of origin

Now, refresh the application, and once it has detected the game, launch it to check if the error issue has been resolved.


We hope that our guide helped you thoroughly in resolving Sims 4 unable to start video card error. Let us know in the comments section below which one of the methods helped you the most. You can also send in your queries or valuable suggestions for us to read.


Jaspreet Singh Ghuman

Jaspreet Singh Ghuman


Passionate Professional Blogger, Freelancer, WordPress Enthusiast, Digital Marketer, Web Developer, Server Operator, Networking Expert. Empowering online presence with diverse skills.

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