The first thing you need to know is what exactly is Slack. Well, Slack is a messaging app used for business and generally used by organizations. It connects people in a workplace to get the information they need, and Slack transforms the way organizations communicate. Slack has dedicated spaces called channels, and when the work is organized in these channels it is easier to access information from these channels and it also helps in sharing information within the organization in a disciplined manner. So, if you are new to Slack and want to know more about its features, like Slack channel analytics or what is slack analytics dashboard and its uses, then you are at the right place. This guide will help you to get to understand Slack.
What is Slack Channel Analytics?
You know now that Slack is a messaging application, but you may wonder what is Slack channel analytics. So, let’s not waste more time and head straight into Slack and its channel analytics and how it is useful. The Slack app is available on platforms like Windows, MacOS, Android, and iOS.
Analytics is a systematic analysis that uses various information to determine the pattern and its meaning in the data. And Slack has an analytics tool that helps you to understand the insights of an organization. There are three analytics section which are:
- The Overview section includes analytics of the time users spend on the Slack server, the number of messages sent based on the selected data range, the number of apps installed, and also the amount of file storage used. The active member section will tell you when users activated their accounts. This window helps you in viewing all your basic analytics and you can check if you are running out of file storage capacity so that you can upgrade your subscription if needed.
- The Channels section displays analytics of every channel you have created on your server. In this section, you can identify any unused channels and delete them. You can check the total membership of the channel, the last active date, and when is the channel created. With this information, you will know which channel is actively working and has a good number of memberships. Based on all the data you can delete or modify the channels.
- The Members section offers a list of users added to Slack. Here, you cannot edit, remove or add user accounts in this section. This analytics tool is strictly for viewing the number of users with access to your server.
So, these are the features and options you will get on the Slack channel analytics tool which is very useful to get the correct insights into your organization.
What is Slack Analytics Dashboard?
The Slack analytics dashboard provides information and insights into how your organization uses Slack. From the Slack analytics dashboard, you will find three types of analytics: a workspace overview, channel analytics, and member analytics. All these analytics tools sections and their basic uses are already discussed in the above section. The Slack analytics dashboard helps in monitoring and analyzing the data in key areas of your organization.
The workspace owners can restrict a user’s access to the analytics dashboard to only owners and admins. The analytics and insights available to you will depend on your subscription plan. As there are three subscription plans available to you and they are the Free plan, the Pro and Business+ plan, and the Enterprise Grid plan. You will get all the information about each public channel in your workspace, basic metrics, insights about the number of members, and more depending on your subscription using the Slack analytics dashboard.
Also Read: How to Decode iPhone Analytics Data
What is Slack Private Channel Analytics?
Like there are subscription plans which offer various features and insights. There is a tool called Channel Management tool that helps in managing permissions for channels, but this feature is only accessible to paid users who have a subscription to plans like Pro and Business+, and Enterprise Grid.
Slack private channel analytics is where the organization owner by using the Channel Management tool can manage the accessibility of each channel as Public or Private. So, if the channel is private any normal user cannot get access to a channel’s insights and analytics. To set the channel management permissions you can follow the below-mentioned steps:
1. Open the Slack app.
2. Click on your organization name on the top left of screen.
3. Select Settings & Organization from the menu, then click on Organization settings.
4. Click Settings in the left sidebar.
5. Select Channel Management.
6. Click Edit next to the channel to manage its permission.
7. Select your preference and select Save setting.
How to View Channel Analytics Slack?
Slack Channel Analytics Dashboard offers three sets of analytics, an organization overview, channel analytics, and member analytics. The Channel analytics offer insights into each public and private channel in your server, while some channels’ accessibility can be restricted to certain users by the workspace owners. All channels will include some basic analytics. To view channel analytics Slack, the following are the steps:
1. Click on your organization name on the top left.
2. Click on Tools, then select Analytics.
3. The Analytics page will open, containing the three analytics.
Switch to the channel tab to view the channel analytics. You will be able to view when a channel was created, the date of the last activity on a channel, the total number of messages posted, and the total number of members in a channel.
Frequently Asked Questions (FAQs)
Q1. Can you see who viewed a Slack channel?
Ans. Viewing the message activity, the organization owners, admins, and also members with permission can see how many people have sent a message in Slack.
Q2. How do I see user activity in Slack?
Ans. To see all user activities and manage their login sessions
1. Click on the workspace name.
2. Select Settings and Administration.
3. Select Workspace settings.
4. Click Access logs on the right.
3. What is a channel?
Ans. Slack organizes messages and conversations into dedicated spaces called channels. There are two types of channels, public and private depending on their accessibility. Channels can be helpful to bring order and clarity to work, where teams or people can share ideas and information.
4. How to set your Slack status and availability?
Ans. To set your Slack status:
1. From your desktop, click on your profile picture in the top right.
2. Click on the Update your status field.
3. Enter a status and select an emoji or choose a suggested status option.
4. Click on Clear after to choose when your status will clear. If you like, tick the box next to Pause notifications to turn off notifications until your status clears.
5. Click on Save.
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We hope that this doc could guide you on What is Slack Channel Analytics. If you have any queries or, suggestions then feel free to drop them in the comments section below.
