Spotify is one of the most popular music streaming platforms. The app is available to install across devices such as Android, iOS, and Windows. However, desktop app users sometimes run into various errors while streaming the application on their computers. One of the common error codes is error code 4. Often, users wonder what is error code 4 on Spotify, and what to do when it appears. This error can prevent you from streaming music or podcasts and is caused by network settings issues. If you are experiencing this issue with Spotify, in this guide we will discuss how to fix Spotify code 4 connection error.
How to Fix Spotify Code 4 Connection Error in Windows 10
Here, we have given the troubleshooting methods to solve Spotify error code 4 on Windows 10 PC.
Reasons for Spotify Error Code 4 on Windows 10
There can be several reasons for this error with the Spotify application. Some of the more common reasons are mentioned here.
- System bugs and system booting issues can cause the Spotify application to malfunction.
- A bad internet connection can also cause this issue with the Spotify application.
- An outdated Windows update can also cause this error.
- Corrupt DNS cache settings can also cause this issue.
- An improper Spotify setting can also cause this issue.
- Improper DNS settings can cause error code 4 with Spotify.
- Improper registry key values can cause this error.
- Various issues caused by the Windows Firewall can produce this error with Spotify.
- Antivirus issues can also cause this issue with Spotify.
- Other underlying issues or improper app installation can also cause this issue.
How to Fix Spotify Code 4 Connection Error on Windows 10
In the following guide, we will discuss what is error code 4 on Spotify and how to resolve this issue.
Method 1: Basic Troubleshooting Methods
The error code 4 issue with Spotify is most commonly caused by network issues. Often, these are not serious issues and can be resolved by using some basic troubleshooting methods. The following are some of the basic methods that you can use to figure out how to remove error code 4.
1A. Restart PC
Sometimes, the issue can be caused by system bugs or improper booting of the device. In this case, simply restarting your computer will help you resolve the Spotify error code 4 issue. Restarting the computer will erase bugs and launch the Spotify app afresh. Follow these steps to reboot the PC.
1. Press the Windows key.
2. Click on the Power icon.
3. Here, select the Restart option.
1B. Fix Internet Issues
Internet issues can also cause the Spotify desktop application to malfunction on your computer. Therefore, if you are receiving a bad internet connection, you should try starting troubleshooting from there.
- If you use a WiFi connection to stream Spotify, make sure your router is connected properly.
- You should also ensure all the WiFi cables and router are working properly and are not damaged. If you find any faults in the wiring, replace them.
- If you are using mobile data to stream Spotify, make sure you are subscribed to a valid data plan.
If you continue to have slow network issues, you can check out the Slow Internet Connection? 10 Ways to Speed up your Internet! guide to figure out how to fix Spotify code 4 connection error issues.
1C. Install Latest Windows Updates
If you haven’t installed the latest Windows updates in a while, you should check for the available updates to avoid various app issues, such as the error code 4 with Spotify. Generally, Windows installs updates automatically, but if you have disabled the auto-update option, you can try manually installing the updates. Check out our guide on How to Download and Install Windows 10 Latest Update to learn the steps to figuring out how to remove error code 4 from Spotify.
1D. Flush DNS Settings
Since the issue is mostly caused by network issues, you can try flushing DNS settings. Flushing DNS will restore the default settings and revert all the changes that may be causing the Spotify error code 4 issue. You can check out the How to Flush and Reset DNS Cache in Windows 10 guide to perform the steps for this method. If basic methods don’t help and you still don’t know what is error code 4 on Spotify and how to fix it, try more advanced methods to fix it.
Method 2: Change Proxy Type in Spotify Settings
An easy method to resolve this issue is to make changes to the Spotify settings. You can tweak the proxy type in Spotify to fix the error code 4 issue.
1. Open Spotify from the start menu.
2. From the top-left side of the Spotify window, click on the three-dot icon.
3. Now, click Edit.
4. Here, select Preferences….
5. Scroll down to Proxy Settings.
6. In the Proxy type drop-down, select HTTP.
7. Finally, click Restart App to save the changes.
Also Read: Fix Spotify Error Code 17 on Windows 10
Method 3: Change DNS Settings
Since error code 4 in Spotify is related to network connection issues, it might be a good idea to change your DNS settings to resolve the issue. As already stated, the most common reason for this issue is an improper network setting. Therefore, changing your DNS can help you resolve the issue. You can use our guide on How to change DNS settings in Windows 10 to find all the steps to changing DNS settings and figuring out how to remove error code 4 from Spotify.
Method 4: Allow Spotify Through Firewall
Windows Firewall is a default utility that protects your computer from online threats such as malware and virus attacks. Often, a Firewall can incorrectly flag an application as a threat and block it for users. If you are receiving error code 4 on Spotify, it can be because Firewall is preventing you from accessing the application. You can work around this by allowing Spotify through your Firewall.
1. From the Taskbar, locate Windows Security and right-click on it.
Note: If you can’t find Windows Security on the taskbar, try checking the hidden items by clicking the arrow icon on the taskbar)
2. Now, click on View security dashboard.
3. From the left-side panel, navigate to Firewall & network protection.
4. Here, click on Allow an app through firewall.
5. Here, click on Change settings.
6. Now, locate Spotify Music on the list and check the box next to it.
7. Finally, click OK to save the changes.
Also Read: How to Slow Down Songs on Spotify
Method 5: Exclude Spotify from Antivirus
If you are using an antivirus application to protect your PC from viruses, this program can also block Spotify after wrongly flagging it as a possible threat to your computer. You can resolve the issue by excluding the Spotify app from a particular antivirus program.
1. Open Windows Security by following Steps 1-2 from Method 5.
2. Here, from the left-side panel, navigate to Virus & threat protection.
3. Under Virus & threat protection settings click on Manage settings.
4. Scroll down to locate Exclusion options.
5. Here, click on Add or remove exclusions.
6. Now, click Add an exclusion icon.
7. Select Files.
8. Locate and select the SpotifySetup.exe file.
Also Read: 9 Ways to Fix Something Went Wrong Spotify Error on Windows 10
Method 6: Reinstall Spotify
If none of the previous methods work, you can try reinstalling the Spotify app on your computer to figure out how to fix Spotify code 4 connection error issue.
1. Press Windows + I keys simultaneously to open Settings and go to Apps.
2. Here, locate and select the Spotify Music app, then click Uninstall.
3. Click Uninstall again to confirm the action.
4. Open the web browser and go to the Download Spotify page.
5. Click Download to download the Spotify setup.
6. Open the setup file and follow the on-screen instructions to install the app on your computer.
Method 7: Modify System Registry
If the previous methods do not help, you can check if the system registry keys are properly set for Spotify. If this is the case, you can try to modify the registry to resolve the issue.
Note: Always make sure to create a backup of the Windows System Registry before you make a change to restore data if you lose it during the process. You can check out the How to Backup and Restore the Registry on Windows guide to find methods to create a backup for the Windows registry.
1. Open Registry Editor from the start menu.
2. Here, navigate to the following location path.
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet
3. Here, locate and right-click on the EnableActiveProbing DWORD key and select Modify….
4. Now, set the Value Data as 1.
5. Finally, select OK to save the changes.
5. Restart your computer.
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We hope this guide was helpful to you and you were able to figure out how to fix Spotify code 4 connection error issue. Let us know which method worked for you. If you have any suggestions or queries for us, please let us know in the comment section.
