Fix Twitch You Are Not Eligible For This Purchase Error

Introduction

If you are a Twitch user and have encountered the error message “You are not eligible for this purchase”, you are not alone. This error message is a common issue that many Twitch users have experienced. Fortunately, there are a few steps you can take to fix this issue and get back to streaming. In this article, we will discuss the causes of this error message and provide some tips on how to fix it. We will also provide some additional information on how to prevent this issue from occurring in the future.

Fix Twitch You Are Not Eligible For This Purchase Error

1. Check your payment method: Make sure that the payment method you are using is valid and up to date.

2. Check your account status: Make sure that your account is in good standing and that you have not been banned or suspended.

3. Check your purchase history: Make sure that you have not already purchased the item in question.

4. Contact Twitch Support: If you are still having trouble, contact Twitch Support for further assistance.

Fix Twitch You Are Not Eligible For This Purchase Error

Twitch is one of the most famous streaming platforms in the world. The platform allows users to stream their videos or join other creators’ online streams. Twitch also allows creators to charge certain subscription fees for their premium content. Sometimes, when you try to buy a subscription on Twitch, you are met with an error message stating Twitch you are not eligible for this purchase. This error occurs when there are interruptions during payment attempts. In this guide, we will discuss why this error occurs and how to fix you are not eligible for this purchase error Twitch.

12 Methods to Fix You are Not Eligible for this Purchase Error Twitch

How to Fix Twitch You Are Not Eligible For This Purchase Error

There can be several reasons for eligibility errors during purchases on Twitch; some of the more common reasons are mentioned here.

  • A bad internet connection can cause issues while reaching the bank server during payments.
  • Sometimes, a simple server lag can also cause this issue on Twitch.
  • A server outage with Twitch can also cause this issue during payments.
  • An incompatible web browser can also cause this issue with Twitch.
  • A VPN service can also block payment access for Twitch.
  • If you have purchased a subscription from the mobile app, sometimes, you can have trouble upgrading it later.
  • The issue can also be caused by an unsupported payment method.
  • Insufficient wallet balance can also cause this issue with Twitch.
  • Surpassed digital wallet limits can also cause payment issues on Twitch.
  • If you are banned from a Twitch channel, you will not be able to join the subscription for that particular channel.

In this guide, we will discuss how to fix you are not eligible for this purchase error on Twitch.

Method 1: Troubleshoot Internet Issues

One of the most common reasons why does Twitch say I’m not eligible for a channel subscription is due to a bad network connection. When you are receiving a poor internet connection on your system, it can lead to various payment issues, as the network may not be able to reach the bank or the Twitch servers. Therefore, if you are getting Twitch, you are not eligible for this purchase issue. Make sure you have a strong internet connection to complete your transactions.

Option I: Restart WiFi Router

If you are using a WiFi connection, you should make sure that the WiFi is well-connected and not causing any internet issues on your system. You can manually check for any damaged cables or improper connections with the WiFi. If everything seems to be in order, you can try to restart the router to refresh the WiFi connection.

1. Long-press the power or on/off button on your router.

router image

2. Wait for the router to shut down.

3. Wait a few minutes and reconnect the router.

Option II: Increase Network Strength

If you don’t use a WiFi connection, it is time to fix the other possible internet issues. If you are located in an area with weak signal strength, you should consider moving to an area that has a better signal range. You should also make sure that you are using a valid internet plan. If nothing works and you don’t know why does Twitch say I’m not eligible for purchase, try contacting your network provider to resolve the issues. You can also check out the Slow Internet Connection? 10 Ways to Speed up your Internet! guide to boost the internet speed on your system.

Change DNS address.

Method 2: Wait for Few Minutes

When the Twitch payment server receives too many payment requests at once, it may not be able to entertain all the requests at once, and some of the users will have to wait. This is not a serious issue and should be resolved within a few minutes. Therefore, if your payment request was denied once, you can try again in a few minutes. If the payment is denied again and you don’t know how to fix you are not eligible for this purchase error Twitch and you should move on to more advanced methods as explained in this guide.

Also Read: Fix Twitch Not Going Fullscreen in Windows 10

Method 3: Wait for Twitch Server Uptime

Server issues are common problems with the Twitch payment process. When Twitch servers experience an outage, users are not able to access some of the Twitch features, which often include payment and subscription requests. If you are trying to make a payment to join a channel on Twitch but can’t get through with payments, this could be because of unavailable Twitch servers. During a server outage on Twitch, you cannot do anything to fix the issue and will have to sit and wait until the issue is resolved. However, what you can do is check the Twitch server status online to keep yourself updated. You can use websites like DownDetector to get updates on Twitch servers.

Check for Twitch servers at DownDetector

Method 4: Try Different Browser

In some cases, Twitch you are not eligible for this purchase error may not be caused by Twitch servers or internet issues, rather the issue can be brought by the web browser that you are using to access Twitch. When your web browser gets a new update, sometimes it may not be fully compatible with Twitch settings and cause various connection issues with the platform. One of the common issues that are caused by this is payment error issues. Therefore, when you are not able to go through payments on a particular browser you should try to move to a different one.

Also Read: 12 Easy Fixes for Twitch Lagging Issues

Method 5: Check VPN Service

VPNs are helpful tools that can make your browsing experience extremely productive. VPNs can hide your present internet address and replace it with a virtual one. This helps you browse even restricted content online and workaround various other network restrictions. To know more about VPNs, you can check out the What is VPN? How it Works? guide. VPN can also help you with Twitch payment errors, and give you a workaround for this error.

Method 6: Disable Auto Renewal in Mobile App

Sometimes, many users come across this error when they try to upgrade their Twitch subscription to a higher tier. Twitch users can upgrade their subscription from tier 1 to tier 2 or tier 3, but if a user had previously bought a lower-tier subscription from the mobile app, sometimes they come across errors while updating this subscription to a higher tier. You can try to fix this by canceling your subscription and then buying a new one altogether.

1. Go to Twitch and log in with your credentials.

Open the Twitch app. Fix Twitch You Are Not Eligible For This Purchase Error

2. Here, locate the profile icon at the top-right of the screen.

3. Click on Subscriptions.

4. Locate the subscription you want to renew.

5. Click on the cog icon.

6. Here, tap on Don’t Renew subscription.

7. Select the reason in any of the list given below, and click on Don’t Renew Subscription.

Also Read: Fix AdBlock Not Working on Twitch

Method 7: Use Different Payment Methods

If a particular payment option is not working on Twitch, you should consider switching to a new payment mode. Twitch may not accept all cards; therefore, make sure you are using a credit or debit card that is accepted by Twitch for subscription payments. Sometimes, a particular bank server may not be working properly and causing payment issues. In this case, you can wait until the bank issue is resolved or use a card associated with a different bank. If card payments are not working, you should explore other possible payment channels to make your payment to Twitch.

Method 8: Add Money to Twitch Wallet

You can add money to your Twitch wallet; this wallet money can be used to buy Twitch subscriptions for your favorite channels on the platform. However, if you have run out of wallet money on Twitch, you will not be able to buy any subscription with your wallet and will need to load money again. You can check your wallet balance by using the following steps.

1. Open your Twitch account.

2. Click on the profile icon in the top-right corner of the screen.

3. Now, click on Wallet to see your available balance.

Method 9: Try Difference Payment Option

If you are using a digital wallet or card to make Twitch subscription payments, then check with the wallet rules. Certain digital wallets only allow you to make several payments within a selected time period. If you have surpassed the minimum spend limit on your digital wallet, then you should try a different payment option to get the channel subscription on Twitch.

Method 10: Use Other Channel

If all your payment methods are working fine but you are still unable to make a payment for your subscription, you should check if you are even allowed to subscribe to a channel. Sometimes, a channel may have blocked you for certain activities. You should make sure that you are not blocked by the channel to be able to get or upgrade the channel subscription.

Method 11: Contact Payment Providers

If the payments are not processing even after trying everything, you should consider contacting the payment providers. You can contact your bank or credit/debit card providers for more information on your payment request. However, be careful when you share your personal and bank information, keep an eye out for fraud, and only share information with trusted channels. If this does not help and you don’t know why does Twitch say I’m not eligible for purchase, try the next method.

Method 12: Contact Twitch Support

If nothing works and you are not able to figure out a solution for this issue, then it is time to turn to the Twitch support team. You can visit the Twitch Help page to figure out a possible solution for the payment error issue.

Twitch support page. Fix Twitch You Are Not Eligible For This Purchase Error

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We hope this guide was helpful to you and you were able to resolve you are not eligible for this purchase error Twitch issue. Let us know which method worked for you. If you have any suggestions or queries for us, please let us know in the comment section.

Fix Twitch You Are Not Eligible For This Purchase Error

If you’re trying to make a purchase on Twitch and you’re getting the error message “You are not eligible for this purchase,” don’t worry! This error can be easily fixed with a few simple steps.

Step 1: Check Your Payment Method

The first step is to make sure that the payment method you’re using is valid and up-to-date. If you’re using a credit card, make sure that the card is not expired and that the billing address is correct. If you’re using PayPal, make sure that the account is linked to a valid bank account or credit card.

Step 2: Check Your Age

Twitch requires that all users be at least 13 years old in order to make purchases. If you’re under 13, you won’t be able to make purchases on Twitch. If you’re over 13, make sure that your age is correctly entered in your Twitch account settings.

Step 3: Check Your Region

Twitch is available in many countries, but not all. Make sure that your region is supported by Twitch and that you’re not trying to make a purchase from an unsupported region.

Step 4: Contact Twitch Support

If you’ve checked all of the above and you’re still getting the error message, the best thing to do is to contact Twitch Support. They’ll be able to help you troubleshoot the issue and get you back to making purchases on Twitch.

Jaspreet Singh Ghuman

Jaspreet Singh Ghuman

Jassweb.com/

Passionate Professional Blogger, Freelancer, WordPress Enthusiast, Digital Marketer, Web Developer, Server Operator, Networking Expert. Empowering online presence with diverse skills.

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Jassweb always keeps its services up-to-date with the latest trends in the market, providing its customers all over the world with high-end and easily extensible internet, intranet, and extranet products.

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