The PlayStation would require you to connect to a Network to make it usable for various purposes. Using the most popular version, that is, PlayStation 4 can give a good gaming experience. However, the error message that says Failed to connect to PlayStation Network may ruin the experience. As the name indicates, the error is related to the Wi-Fi network, you have connected to. Another error that disturbs the usage is PS4 error code WC 34731 message. This error message may be displayed if there are some glitches in the payment process. As a method to fix the two error messages, you can try using PS4 WiFi proxy server. This article explains the method to use the Wi-Fi proxy server and the methods to fix the network error codes using the proxy server.
How to Fix PS4 WiFi Proxy Server Error
The section describes the method to set up a Wi-Fi proxy server on the PlayStation 4 console. The benefits of using a Wi-Fi Proxy server are listed below as:
- Great Uptime- The Uptime refers to the number of hours the proxy would be working without any malfunctions.
- Fast Internet Connection- The proxy server provides an uninterrupted gaming experience.
- Unblocking Restricted Websites for Gaming- The game sites blocked due to geo-restrictions can be unblocked using a Proxy server.
- Better Competition- The competition from players all around the world can increase the gaming experience by bypassing geo-restrictions.
- Hiding IP Address- The IP address of the PlayStation console can be hidden using a Proxy server.
How to Add Proxy Server to PlayStation 4 Console
The section below discusses the step-by-step method to add a proxy server to the PS4 console.
Step I: Find IP Address
The first step to adding a PS4 WiFi proxy server is to find the IP address of the Wi-Fi network, you are trying to connect to on the Windows PC.
1. Press the Windows key, type Command Prompt and click on Run as administrator.
2. Type the ipconfig/all command and press the Enter key to view the details of the IP address of the Internet Connection.
3. Note the IP address in the IPv4 section.
Step II: Set Up Wi-Fi Network on PlayStation 4 Console
The next step is to set up the Wi-Fi network on the PS4 console manually using the IP address noted.
1. Open the Settings from the menu.
2. Select the Network option.
3. Select the Internet Connection Setup tab.
4. Select the Use Wi-Fi option in the How do you want to connect to the network?
Note: You can select the Use a LAN cable option if you are using a LAN Network.
5. Select the Wi-Fi network from the list.
6. Select the Custom option.
7. In the IP Address Settings, select the Automatic option.
8. In the DHCP Host Name screen, select the Do Not Specify option.
9. In the DNS Settings section, select the Manual option.
10. Enter the value 8.8.8.8 in the Primary DNS field and the value 8.8.4.4 in the Secondary DNS field.
Note 1: The value of the DNS entered in the fields should follow the Google DNS values.
Note 2: If you would like to set the PlayStation console to a specific region, you can enter the value of the DNS of the region.
11. Select the Next button to test the speed of the Internet Connection.
Step III: Assign Proxy Server to PlayStation 4 Console
The last step to adding a PS4 WiFi proxy server is to manually assign the proxy server to the PS4 console using the details of the Proxy server and Wi-Fi router.
1. Select the Manual option in the MTU Settings screen.
2. Enter the value 1456 in the MTU value field.
Note: The MTU Value can be noted from the specifications on the Wi-Fi router.
3. Select the Use option in the Proxy Server window.
Note: Alternatively, you can select the Do Not Use option if you do not want a proxy server.
4. Enter the Address and port number of the proxy server in the fields and select the Next button.
Note: You can enter the address and port number of the proxy you are using on your Windows PC.
5. Select the Test Internet Connection button and wait for some time.
6. Try signing in to your account on the PlayStation console.
Also Read: How to Deactivate Primary PS4 Console
What Causes PS4 Network and WC 34731 Error?
The possible causes for the error messages like Failed to connect to PlayStation Network and PS4 error code WC 34731 are listed in the section below.
- Incorrect Login Credentials- The login credentials, that is, Username and Password, entered may be incorrect.
- Error in ISP- The error in the ISP or Internet Service Provider may not allow the PlayStation to get synced with the network. If the Internet Connection provided by the ISP is weak, you may encounter this error.
- Incorrect Account Details- The details of the bank account, such as CVV, and card number may be in an improper order.
- Server Maintenance- If the PlayStation Server is under maintenance, you cannot access the games or videos on the device or PSN.
- Banned IP Address- If the number of login attempts in the PlayStation Network has exceeded within the period, the IP address may be banned by the PSN.
The methods to fix the network issue on PS4 using PS4 WiFi proxy server are explained below.
Method 1: Basic Troubleshooting Methods
As a first step, try implementing the basic troubleshooting methods briefed here to fix the issue.
1A. Check Internet Connection
The first approach is to check if the speed or strength of the Internet Connection of the Wi-Fi network is fine. Check if the Internet Connection is of good strength and can support the basic requirement of 3Mbps on the PlayStation. You can use the Internet Speed test to check the speed of the connection.
1. Open the Google Chrome browser.
2. Visit the Speedtest website and click on the GO button.
If the Internet Connection is weak or lesser than 3 Mbps, you can either use:
- Another Wi-Fi Network, or
- Alter the Internet Connection package plan.
1B. Enter Correct Bank Card Details
PS4 error code WC 34731 may occur if the details of the bank card such as Card Number or CVV are incorrectly typed. To fix the issue, you have to:
- Enter the correct details of the Bank Card in the fields on the payment process.
- Avoid canceling the transactions or refreshing the page.
1C. Restart Connection Devices
The issue with the connection and proxy may occur after the power outages or some minor glitches. To fix this issue, you can restart or power cycle the PlayStation and the Wireless Router and try connecting them at the same time. This would also re-establish PS4 WiFi proxy server on the console.
Option I: PlayStation 4
The method to power cycle your PS4 is described below. You can restart the PS4 console and resign into the console.
1. Press the Power button on the PlayStation console to go into the Power Options.
2. Select the Turn Off PS4 option and unplug it from the power outlet.
3. Re-plug the PlayStation console into the power outlet and turn it on.
4. Connect the PS4 console to the Wi-Fi network and sign in using your credentials.
Option II: Wi-Fi Router
Follow the steps given below to power cycle the Wi-Fi Router manually.
1. Power off the devices and unplug them from the power socket.
2. Re-plug the devices to the power socket after a few minutes.
3. Turn the router on and connect the PlayStation to the Wi-Fi network.
Also Read: Fix PS4 Error CE-34788-0
1D. Check PlayStation Network Status
Sometimes, the PlayStation Network may be down due to maintenance or server issues. You can check the status of the PSN on the official website using the web browser.
1. Launch the Google Chrome web browser.
2. Open the official website of the PlayStation and move to the Support tab.
3. Click on the PSN Status option to check the network status of PlayStation.
1E. Automatic Login
The error message Failed to connect to PlayStation network usually popup if the user account credentials are entered wrongly. To fix the error message, you can try choosing the Automatic Login option on the PS4 console.
1. Open the Settings from the menu.
2. Select the User option.
3. Return to Settings and select the Login Settings screen.
4. Tick the Log in PlayStation Automatically option.
5. Restart the PlayStation console and sign in to your console.
1F. Reset Password
Resetting the password of the PS4 console can fix the issue with the network connection. You can reset the password on the PlayStation login page and then use the password to log on to the PS4 console.
1. Open the Google Chrome web browser.
2. Open the official website of the PlayStation login page and click on the Sign In button.
3. Click on the Trouble Signing In? option.
4. Click on Reset Your Password option.
5. Type your Email address in the field.
6. Open the email with the link to reset your password.
Also Read: Fix PlayStation An Error Has Occurred on Sign in
1G. Re-Add Account in PlayStation
Another basic method to fix the issue with the network connection is to re-add the user account in the PS4 console. PS4 WiFi proxy server has to be re-established after the user account is re-added.
Step I: Delete User Account
The first step is to delete the existing user account in the PS4 console using the settings to fix PS4 error code WC 34731.
1. Open the Settings from the menu.
2. Select the Login Settings screen.
3. Select the User Management option.
4. Select the Delete User option.
5. Select the User account in the list.
6. Select the Delete option.
7. Select the Yes option to confirm the selection.
Step II: Re-Add User Account
The next step is to re-add the user account manually and enter the credentials on the PS4 console.
1. In the User Management window, select the New User option.
2. Select the Create a User option.
3. Select the Accept option in the terms and conditions.
4. Open the Settings from the menu.
5. Select the Account Management tab.
6. Select the Sign In To PlayStation Network option.
7. Type the user credentials in the fields and sign in to your account.
Method 2: Switch to Wired Network
If you are using a Wireless router to connect your PS4 console, you can switch to using a Wired network to fix the issue with the network.
1. Open the Settings from the menu.
2. Select the Network option.
3. Select the Set Up Internet Connection option.
4. Select the Use a LAN cable option in the How do you want to connect to the network?
Method 3: Update PS4 Firmware
Using outdated PlayStation 4 firmware can be a reason for the network issues. To fix this issue, you can update the firmware manually and install the new update on the console.
1. Open the Settings from the menu.
2. Select the System Software Update option.
3. Select the Update Now option.
4. Select the Accept option on the System Software License Agreement page.
5. Press the X button and wait till the update is installed.
Method 4: Disable Media Server Connection
At times, the Failed to connect to PlayStation network error message may be caused due to the Media Server Connection on the PS4 console. You can disable the option on the PS4 console to fix the issue.
1. Open the Settings from the menu.
2. Select the Network option.
3. Select the Media Server Connection to disable the connection.
Also Read: Fix PS4 (PlayStation 4) Freezing And Lagging
Method 5: Activate Primary PlayStation Console
If the PlayStation server is under maintenance, you can follow the method to activate the primary PlayStation console. In this way, you can use the PS4 console to play games even if the server is down.
1. Open the Settings from the menu.
2. Select the Network option.
3. Select the Account Management option.
4. Activate your Primary PlayStation console.
Method 6: Change IP Address (Not Recommended)
If you cannot fix failed to connect to PlayStation network issue with the network connection, you can try altering the IP address of the Wi-Fi router and use the altered IP address on the PS4 console.
Step I: Alter IP Address of Router
The first step is to alter the IP address of the Wi-Fi Router on the Router login page using your Windows PC.
1. Open the Google Chrome browser from the search bar on your PC.
2. Open the official website of the wireless Router and Login using the router credentials.
Note: You have to enter the IP address of the Wi-Fi network you have found using the ipconfig/all command in the Command Prompt app.
3. Move to the address section and change the last digit of the IP address to the preceding number.
Note: If the IP address is F0:97:98:52:5D: C4, change it to F0:97:98:52:5D: C3.
Step II: Set IP Address on PlayStation Console
The next step to fix the issue PS4 WiFi proxy server is to set up the altered IP address in the PS4 console manually.
1. Open the Settings from the menu.
2. Select the Network option.
3. Select the Internet Connection Setup tab.
4. Select the Use Wi-Fi option in the How do you want to connect to the network?
5. Select the Wi-Fi network from the list.
6. Select the Custom option.
7. In the IP Address Settings, select the Manual option.
8. Enter the altered IP address and save the network on the PlayStation console.
Also Read: How Many Times Can You Get Banned on PS4
Method 7: Change DNS Settings
If the IP address of the Wi-Fi network is blocked on the PlayStation server, you can use this method to unblock the IP address. You have to enter different values in the Primary DNS and Secondary DNS fields to fix the error. To change DNS settings, follow our guide on How to change DNS setting.
Method 8: Rebuild Database
The next method to fix failed to connect to PlayStation network issue is to rebuild the database of the PS4 console completely.
1. Press the Power button to turn off the PlayStation console.
2. Press the Power button for 8 seconds.
3. Connect your Dual Shock 4 to the PlayStation using a charging cable to the USB port.
Note 1: The Dual Shock 4 is the controller for PlayStation 4. Alternatively, you can connect a USB Controller to the PS4 console.
4. Press the PS button to enter into Safe mode.
5. Navigate to the Rebuilt Database option and press the x button.
Also Read: How Do You Permanently Delete PS4 Messages
Method 9: Reset PlayStation 4 to Default Settings (Not Recommended)
The last resort to fix the issue is to reset the PlayStation 4 console to default settings. This method would erase all the data on the internal drive and make the console a fresh one.
1. Open the Settings from the menu.
2. Select the Initialization option.
3. Select the Initialize PS4 option.
4. Select the Full option to perform a full factory reset.
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The methods to fix the error messages Failed to connect to PlayStation Network and PS4 error code WC 34731 are explained in the article. Please let us know your suggestions and queries on PS4 WiFi proxy server in the comments section.
