Everyone has been addicted to one thing or the other, of which, online dating is an undeniable package. Owing to the rise in popularity and gained trust, the Tinder app has been effective in making good matches among people of all kinds. Imagine a good chat with your perfect match not existing in the Tinder app. Tinder matches not showing up issue has been reported by various users online and the issue has continued to stir up hearts. Many forums have been bombarded with the question of why did all my Tinder matches disappear. If you are one of the people facing similar issues, you can use this article to find the root cause of Tinder message disappeared issue. By having a fine idea of the reasons, you can know the method to fix Tinder matches disappeared issue.
How to Fix Tinder Matches Disappeared on Android
The probable reasons for which the matches might have disappeared on the Tinder app are listed in this section.
- Match has Disconnected- The match has either ended the relationship or must have deleted the account. In some cases, the match might be banned by the Tinder app, if they have not obliged to the terms.
- Issue in Match List- Your match list might be either oriented incorrectly and you may not find the match in the list. In other cases, the search bar should have been left open or uncleaned; making this a hindrance to finding the matches. Else, the match list should have exceeded the maximum allowed list by you and your match.
- Unmatched Accidentally- In some instances, you or your match might have swiped left accidentally and thus, canceling the match.
- Deleted Messages- The messages in your conversation might be deleted by you or your match and you may find it difficult to speak with your match.
- Bugs in Tinder app- In some cases, the bugs in the Tinder app might be a major cause for the issue and you cannot fix Tinder matches disappeared issue. Common reasons include the dreaded Tinder 5000 error or a corrupt version update. In other cases, the bug might be unidentified and thus, unresolved.
- Membership- The monthly membership and other offers given by the Tinder app should have been left unclaimed and you might face this issue.
- Match is a Bot- The match might not be a real person but a bot and should have been banned by the Tinder app.
- Server Issues- The Tinder app should have faced a server outage and be under maintenance.
Note: Since smartphones do not have the same settings option and they vary from manufacturer to manufacturer, hence ensure the correct settings before changing any. To explain the instructions in the article, a Samsung Galaxy A21s phone is considered. The settings and display might differ on your phone according to the manufacturer.
Method 1: Basic Troubleshooting Methods
The basic troubleshooting methods listed in this section would help in fixing the glitches that cause Tinder message disappeared issue with the Tinder matches.
1A. Relaunch App after Some Time
If the app is stuck on the same page for a long time, it might be due to any momentary glitch or any software issues. To fix Tinder matches not showing up issue, you can try checking the matches after some time.
1B. Close Background Apps
Background apps may be an answer to the question of why did all my Tinder matches disappear. If many apps are open on your phone, you might be facing the issue due to their interference. You can try closing the apps in the background to fix Tinder matches disappeared issue.
1. Tap on the task view icon at the bottom-left corner of the phone and tap on the Close all option to close the background apps.
1C. Check Tinder Server Status
If Tinder is down due to maintenance or if there is a server outage due to an excessive number of users Tinder message disappeared issue might occur. You can check the status of the Tinder server using any service.
1. Press the Windows key, search for the Google Chrome app, and press the Enter key to launch the app.
2. Open the Tinder server status website and check if the server is functional on the results page.
1D. Restart Phone
To fix the issue and clear the glitches from other apps on your phone, you can try restarting the phone.
1. Press the Power button at the side and tap on the Restart icon.
2. Tap on the Restart icon on the confirmation page again to restart the phone.
Also Read: How to Clear Cache on Android Phone (And Why Is It Important)
1E. Use Web Version
If using the Tinder app is causing the issue, you can try using the web version of the Tinder platform.
1. Launch the Google Chrome app as instructed earlier.
2. Open the official website of the Tinder platform and click on the Log in button at the top.
3. Select the sign-in method and provide the credentials to log in to your Tinder account.
1F. Disable VPN Service
Using a VPN service on your device can hinder the Tinder app or website. To fix Tinder matches disappeared issue; you can try disabling the VPN service on your PC using the link given here.
Method 2: Troubleshoot Internet Connectivity
One of the major reasons for the issue in the Tinder app is the improper and unstable Internet Connection. You can use the methods given in this section to fix the issues in the Internet Connection you have connected your device to. Read our ultimate smartphone troubleshooting guide and follow the Method 3 to troubleshoot internet connectivity.
Also Read: Top 9 Best Free Unlimited VPN for Android
Method 3: Troubleshoot Tinder App
The settings in the Tinder app may be misconfigured and you may face this issue. You can try implementing the methods given in this section to troubleshoot and fix Tinder matches disappeared issue.
Step I: Find in Match List
The first method is to find the match in your match list manually. To do this, clear the search terms in the search bar and find the match manually.
1. Pull the screen upwards and tap on the Tinder app.
2. Navigate to the Matches tab, clear the searches in the search bar, and scroll through the page to find the particular match.
Step II: Refresh Match List
Another option to fix Tinder matches not showing up issue and glitch with the Tinder app is to refresh the match list.
1. Open the Tinder app using the instruction given earlier.
2. Move to the Matches tab and pull down the screen to refresh the match list.
Step III: Restart Tinder App
Glitches and software issues are answers to the question of why did all my Tinder matches disappear. If the Tinder app is stuck due to any momentary glitch, you can try restarting the app to fix the issue.
1. Use the instruction given earlier to close the background apps.
2. Launch the Tinder app.
Step IV: Relogin to Tinder App
If you have logged into your Tinder account on various devices, the glitch with the account may cause the issue. You can try reclogging into your account to fix Tinder matches disappeared issue.
1. Open the Tinder app from the app menu.
2. Navigate to the Profile tab and tap on the SETTINGS icon.
3. Scroll down and tap on the Logout option.
4. Tap on the FORGET ME ON THIS DEVICE option.
Note: This option would help in clearing all the glitches that might cause Tinder message disappeared issue in the Tinder user account.
5. Finally, relaunch the Tinder app by following the instructions given earlier.
6. Select the login method and log in to your account using the user credentials.
Also Read: How to Change Your Name Or Gender On Tinder?
Method 4: Subscribe to Tinder Gold Membership
A regular subscription to Tinder does not give the users an advantage to hide their profile or get access to the matched profiles. Using a Tinder Gold membership can help in gaining the disappeared matches back on the line. Alternatively, you can subscribe to the Premium membership plan.
1. Follow the instruction given earlier to open the Tinder app.
2. Move to the Profile tab and tap on the SETTINGS option.
3. Tap on the tinder GOLD option to subscribe to the pack.
4. Select the plan and tap on the Continue button.
5. Enter the payment details and proceed to purchase the membership.
Method 5: Modify Apps Setting
If the issue in the Tinder app is not resolved, you can try altering the settings of the app on your phone to fix Tinder matches disappeared.
Option I: Force Stop Tinder App
The first option is to force stop the Tinder app and then relaunch it. This would help in clearing the issue and glitches in the app.
1. Open the Settings app on your smartphone.
2. Tap on the Apps option in the list.
3. Tap on the Tinder app.
4. Tap on the Force stop option at the bottom-right corner.
5. Tap on the OK option in the confirmation message to force stop the app.
6. Open the Tinder app.
This will fix Tinder message disappeared issue.
Option II: Clear Tinder App Cache
If the Tinder app is loaded with cache files, you may face Tinder matches not showing up issue and be troubled with the question of why did all my Tinder matches disappear. You can clear the cache files to resolve the conflict caused by them on the app.
1. Launch the Settings app.
2. On the list displayed, tap on the Apps tab.
3. Open the details page of the Tinder app.
4. In the Usage section, tap on the Storage tab.
5. Tap on the Clear cache option at the bottom-right corner to clear the app cache.
Also Read: Top 10 Android Apps to Chat with Strangers
Option III: Turn on Location
To ensure that the matches on the Tinder app are displayed, you have to enable your location. By default, the Tinder app would ask you to turn on the location of your phone. However, in some models, you have to turn it on manually to fix Tinder matches disappeared.
1. Launch the Android Settings app.
2. Tap on the Location tab on the main page.
3. Toggle on the Location option and tap on the Tinder app on the App permissions tab.
4. Tap on the Tinder app in the list.
5. Select the Allow only while using this app option.
6. Close all background apps using the instructions given earlier and launch the Tinder app.
Method 6: Update Tinder App
Using an outdated version of the Tinder app may cause Tinder message disappeared issue. You can try updating the app using the Play Store to fix the issue.
1. Pull the home screen upwards and tap on the Play Store app.
2. At the top-right corner, tap on the Profile icon.
3. Tap on the Manage apps and device option in the list.
4. In the Overview tab, tap on the Updates available option.
5. Tap on the Update button next to the Tinder app to update it.
Also Read: How Do You Make a New Tinder Account When Banned
Method 7: Troubleshoot Tinder Account
At times, the bugs in the Tinder app or some error codes may be a major reason for the issue. If none of the methods work in resolving the issue, you can try resetting the Tinder account. You can recreate a new account after 3 months to fix Tinder matches disappeared. You would be treated as a new user by the app.
Step I: Delete Tinder Account
If you are pondering the answer to the question of why did all my Tinder matches disappear, you can perform a Tinder account reset. The first step to reset your account is to delete your account permanently from the Tinder app.
1. Open the Tinder app in your device.
2. Navigate to the Profile tab at the bottom and tap on the SETTINGS option.
3. Scroll down and tap on the Delete Account button.
4. Tap on the Delete My Account > option at the bottom.
Note: If you do not wish to delete your details completely, you can tap on the PAUSE MY ACCOUNT option.
5. Tap on the suitable reason for deleting the Tinder account.
Note: If you choose a reason that is related to the functioning of Tinder such as I DON’T LIKE TINDER, you have to mention the suitable reasons such as Tinder matches not showing up on the next page.
6. Tap on the DELETE MY ACCOUNT option in the confirmation message.
Step II: Re-create New User Profile
If you wish to match with a specific person again, you can recreate the Tinder account after 3 months. Follow the instructions in the guide given here to learn the method to create a new Tinder account to fix Tinder matches disappeared.
Also Read: How to Delete Plenty of Fish Dating Account
Method 8: Reinstall Tinder App
Sometimes, the glitches and issues in the Tinder app may be a reason for Tinder message disappeared issue. In other cases, the settings might be misconfigured or the app may be corrupt. To fix the issue, you can try reinstalling the app.
Step I: Uninstall Tinder App
The first step is to uninstall the current version of the Tinder app from your phone.
1. From the app menu, open the Settings app.
2. On the list displayed, tap on the Apps tab.
3. Tap on the Tinder app in the installed apps list.
4. Tap on the Uninstall option at the bottom.
5. Tap on the OK button and wait till the app is completely uninstalled from your phone.
Step II: Reinstall Tinder App
The next step to fix Tinder message disappeared issue is to reinstall the Tinder app n your phone using the Play Store app.
1. Launch the Play Store app.
2. Use the search bar to search for the Tinder app and tap on the appropriate result.
3. Tap on the Install button and wait till the installation is complete.
4. Launch the Tinder app and log in to your account by following the instructions given earlier.
Method 9: Use Alternative Dating Apps
The Tinder app may not support finding the matches and contacting them. In this case, you cannot fix Tinder matches disappeared hence; you can alternatively use alternative dating apps like Bumble. The Bumble app has restrictions in deleting the account and helps in maintaining the matches you have found. You can install and use the Bumble app from the Play Store.
Also Read: Does Bumble Show Inactive Profiles?
Method 10: Contact Tinder Support Team
As a final resort to find the ideal answer to the question of why did all my Tinder matches disappear, you can try contacting the support team of the Tinder dating app. If there are some unidentified bugs or issues with the app like Tinder message disappeared issue, you can contact the support team and report it to them. Use the link given here on your default web browser to contact the support team of the Tinder platform.
Pro Tip: How to Avoid Tinder Matches Disappearing Issue
To ensure that you do not lose any matches and face Tinder matches not showing up issue in the Tinder app in the future, you can follow the tips given in this section.
Option I: Obtain Contact Information
The foremost method to ensure that you do not lose any match is to obtain their contact information. You can do one of the following given here to make sure that you can keep in touch with your match.
- The first option is to ask for their social media contact or phone number. Unlike the Tinder app, you can have a steady connection with them on these platforms.
- The second option to fix Tinder matches disappeared is to run a Tinder user profile search using any user search engine. You can use a search engine like Social Catfish on your default web browser. You can search for the contact details of the person based on their name and location on the website.
Option II: Improve Tinder Profile
The next tip is to improve the Tinder user profile to ensure that the matches do not block or unmatch you in the future.
- Try re-uploading your photo with a better pose and lighting. Open the Tinder app, move to the Profile tab, tap on the EDIT option, and select the photo in the folder.
- Another option to fix Tinder message disappeared issue is to allow the Smart Photos feature. As instructed earlier, open the EDIT page of the Tinder app, and toggle on the Smart Photos option in the Photo options section.
- You can also improve the bio of your Tinder account and add more information about yourself. As explained earlier, open the EDIT page of the Tinder app and write your bio in the About me section.
- To make sure that the matches contact you immediately, you can try connecting your Instagram and Spotify accounts to the Tinder app. Open the Tinder app, move to the Profile page, tap on the SETTINGS option, and link your Spotify and Instagram accounts.
Option III: Ensure Correct Matches
The last tip to ensure that your matches are not disappearing is to ensure that they are correct.
- At first, check if the match is a bot or a real person. Check if the bio and photo of the match are genuine or have some certain repetitive words. In addition, check if the messages sent by the match prompt you to use any link.
- Another tip is to make a sufficient number of matches and not exceed the limit set by the Tinder app as per your subscription package.
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The methods to fix Tinder matches disappeared issue are explained in this article. Please let us know which of these methods helps you in fixing Tinder matches not showing up issue. And kindly leave all your suggestions and queries in the comments section.
