While streaming your favourite movie on the most popular streaming platform, you may face an error. Isn’t it enough to make you agitated? The Hulu app has gained widespread popularity owing to its ability to support various movies and ease of use. However, the Hulu error code 2 998 gets displayed on the screen when you are trying to have a good streaming experience. This is a temporary error message that gets displayed due to glitches on the streaming device. The article provides the methods to fix Hulu error code 2 998 on various streaming devices.
How to Fix Hulu Error Code 2 998
The list of causes for which the 2 998 error code may occur on your Streaming device is listed below as:
- Subscription Plan is expired- If the subscription plan of the Hulu App is expired the error message may get displayed.
- Incompatible streaming Device- The device streaming the videos on the Hulu app may be incompatible with the Hulu app or may have some issues.
- Unstable Internet Connection- The speed of the Internet Connection for using the Hulu app may be less.
- Corrupt Hulu App- The Hulu app may have issues with streaming the videos or the Hulu server may be down.
- Numerous Applications running in the background- Numerous applications might be running in the background and it may cause a delay in streaming.
- Missing Files on your Windows PC- The files on your Windows PC might be corrupt or some of the missing files can lead to this error code.
- Cached Data files of Hulu App- The cached data files on your app or Web Browser may have caused the issue.
Method 1: Basic Troubleshooting Methods
To fix Hulu error code 2 998 on the streaming devices, you can try implementing the basic troubleshooting methods given in this section.
Note 1: Since smartphones differ according to the manufacturer and model type, the settings mentioned in this article may have a different interface on your phone. Samsung Galaxy A21 s model is used for explaining the methods in the article.
Note 2: The methods given in the article to fix the error code TV considers Android OS only, and may differ for any other Smart TVs.
1A. Use Another Streaming Platform Service
Try launching other streaming platforms like Disney+ Hotstar and check if you can stream any video on the platform. If you can stream the video on the platform, the issue might be with the Hulu app.
1B. Reboot your Device
One of the best methods to fix Hulu error code 2 998 is to restart your streaming device or power cycle your device.
Option I: Power Cycle your Android TV
To fix the error code on your Android TV, you can power cycle your Android TV and re-launch the Hulu app.
1. Press the Power button on your TV and select the Power off option in the bar.
2. Unplug all the cables from your Android TV and unplug the TV from the socket.
3. Replug all the cables in the ports, connect your Android TV to the power source, and turn on the TV.
Option II: Restart Windows PC
To fix the Hulu web service on your Windows PC, you can simply restart your PC.
1. Press the Windows key to view the START menu.
2. Click on the Power icon at the bottom-left corner and select the Restart option.
Option III: Restart your Android Phone
If you are using an Android phone, you can restart your phone to fix the error code.
1. Press the Power button and tap on the Restart option on the screen.
2. Tap on the Restart option again on the confirmation screen.
Also Read: Fix Hulu Error Code P-dev302
1C. Check Subscription of Hulu App
Check if your subscription plan to the Hulu service is expired. To fix Hulu error code 2 998, renew your subscription to the Hulu app.
1D. Close Unnecessary Background Apps
You can close the unnecessary applications running in the background to fix the error code. Use the link given here to know the method to close all the unnecessary background applications.
1E. Switch to Another Web Browser
If you are using any default web browser to stream the Hulu web service, you can use any other web browser to stream. Using the search bar, open the Mozilla Firefox app and then open the Hulu web service on the app.
1F. Check Hulu Web Server
If the issue is with the Hulu web server, you can only wait till the issue is rectified by the official team. Check if other Hulu users are facing the issue using any of the community forums.
1G. Update Windows
Using an outdated Windows OS to stream the Hulu web service may cause the error code. Use the link to know the method to update the Windows OS on your PC to fix the issue.
1H. Turn Off VPN Service
In some cases, the VPN service may be troublesome and cause errors in the Hulu app. You can turn off the VPN service and then stream on the app. The link which is given here will provide the method to turn off the VPN service on your Windows PC.
1I. Repair System Files
If the system files on your PC are corrupt or missing, you may face this error code, you can use the SFC scan to fix the issue. Using the link given here, you can know the repair system files on Windows 10 to scan your Windows PC for corrupt files.
Method 2: Remove DNS Cache
If the DNS cache on your Windows PC is causing the error code, you can try removing the cache. Follow the method in the link given here to remove and flush the DNS cache on your PC.
Also Read: How to Fix Hulu Token Error 3
Method 3: Force Stop Hulu App
To fix error code 2 998 in the Hulu app, you can force stop the app on your streaming device and then re-launch the app from the menu.
Option I: Android Phone
The method to force stop the Hulu app on your Android phone is explained below.
1. From the home menu, open the Settings app.
2. Tap on the Apps tab in the list displayed.
3. Tap on the Hulu app.
4. Tap on the Force stop option at the bottom-right corner of the screen.
5. Tap on the OK option in the Force stop confirmation message.
6. Open the Hulu app.
Option II: Android TV
The method to force stop the Hulu app on your Android TV is described below.
1. Launch the Android TV Settings.
2. Move to Apps setting.
3. Select the Hulu app and select the Force stop option.
4. Open the Hulu app from the installed apps on your TV.
Method 4: Clear Cache of Hulu App
To fix Hulu error code 2 998, you can clear the cache data files on your streaming device as follows.
Option I: Android Phone
The method to clear the cache data on the Hulu app on your Android phone is explained in this section.
1. From the home menu, open the Settings app.
2. Tap on the Apps tab on the list displayed.
3. Tap on the Hulu app.
4. In the Usage section, tap on the Storage tab available.
5. Tap on the Clear cache option at the bottom-right corner of the screen.
6. Open the Hulu app.
Option II: Clear Google Chrome Cache
If you are using the Google Chrome web browser to stream the Hulu service, you can clear the cache on the app. Using the link given here, you can clear the cache files on the Google Chrome app.
Also Read: 14 Ways to Fix Chrome Profile Error
Option III: Android TV
The section provides the method to clear the cache files on the Hulu app on Android TV to fix the error code.
1. Open the Settings app from the home screen menu.
2. Select the Apps setting.
3. Select the Manage Installed Applications.
4. Select the Hulu app.
5. Select the Clear cache option in the list.
6. Open the Hulu app.
Method 5: Reinstall Hulu App
As the last method to fix the error, you can try reinstalling the Hulu app on your streaming device.
Option I: Android Phone
The method to reinstall the Hulu app on your Android phone to fix error code 2 998 in the app is explained below.
Step I: Uninstall Hulu App
As a first step, you have to uninstall the Hulu app on your Android phone using the Settings app.
1. From the home menu, open the Settings app.
2. Tap on the Apps tab in the list displayed.
3. Tap on the Hulu app.
4. Tap on the Uninstall option on the screen.
5. Tap on the OK option on the confirmation message.
Also read: How to Fix Hulu Token Error 5
Step II: Reinstall Hulu App
The next step is to reinstall the Hulu app on your Android phone using the Play Store app on your Android phone.
1. From the home menu, open the Play Store app.
2. Tap on the search bar at the top, search for the Hulu app and tap on the suitable result.
3. Tap on the Install button on the Hulu Watch TV Guide shows & movies app.
Option II: Windows PC
To fix Hulu error code 2 998, you can reinstall the Hulu app on your Windows PC.
Step I: Uninstall Hulu App
As a first step, you have to use the Control Panel app to uninstall the Hulu app from your Windows PC.
1. Hit the Windows key, type Control Panel, then click on Open.
2. Set View by > Category, then click on the Uninstall a program option in the Programs category.
3. Select the Hulu app in the list and click on the Uninstall button at the top bar.
4. Follow the on-screen instructions on the uninstallation wizard displayed to uninstall the app.
Also Read: How to Delete Hulu Account
Step II: Reinstall Hulu App
The next step is to reinstall the Hulu app using the Google Chrome app.
1. Press the Windows key, type Google Chrome and click on Open.
2. Visit the Hulu app page in Microsoft Store official website and log in to your account.
3. Click on the Get in Store app button and follow the on-screen instructions to install the app.
Method 6: Contact Hulu Support Team for Assistance
If none of the methods fix the error code, you can try contacting the Hulu team for support. Address the issue to them and follow the methods provided by the official team.
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The article discusses the methods to fix Hulu error code 2 998. If you have any suggestions and queries on the topic, please let us know in the comments section.
