1. Check your internet connection: Make sure your internet connection is stable and working properly.
2. Restart your device: Restart your device and try streaming again.
3. Clear your browser’s cache and cookies: Clear your browser’s cache and cookies to ensure that the latest version of Amazon Prime is being used.
4. Update your browser: Make sure your browser is up to date.
5. Update your Amazon Prime app: Make sure your Amazon Prime app is up to date.
6. Disable any ad-blockers: Disable any ad-blockers that may be interfering with the streaming process.
7. Check your firewall settings: Make sure your firewall settings are not blocking Amazon Prime.
8. Contact Amazon customer service: If none of the above solutions work, contact Amazon customer service for further assistance.
9. Try a different device: If all else fails, try streaming on a different device.
Amazon Prime is a popular streaming service that lets you watch unlimited content across various platforms. You can watch popular TV shows, series, and movies as well as hit blockbusters in HD quality. However, netizens often report certain errors such as Amazon Prime error code 7136 interrupting their experience. If you are one of them, then continue reading to know more what does Amazon Prime error 7136 mean.
Ways to Fix Amazon Prime Error Code 7136
If you have encountered error code 7136 on Amazon Prime, then you know how frustrating and tiring it can be. But worry no more as we have come up with this wonderful guide that will surely help you tackle this error like a pro. So let us get started with the troubleshooting methods.
What Does Amazon Prime Error 7136 Mean?
Before jumping on to how to fix Amazon Prime error code 7136, let us first take a look at what does Amazon Prime error 7136 mean. If you encounter this error on any device, then it means that there is an issue in processing the movie or series you are trying to watch. It can happen due to several reasons such as:
- Slow internet connection
- Amazon Prime server downtime
- Too many cache files
- Unresolved bugs in your device
- Outdated app version
- Outdated TV OS
Also Read: How to Cancel Amazon Prime Video
How to Fix Amazon Prime Error Code 7136
Now that you know what does Amazon Prime error 7136 mean, let us move on. Below we have mentioned a few handy and effective methods you can use to troubleshoot the said error.
Method 1: Troubleshoot Internet Connection
As mentioned earlier, the said error can be a result of weak internet connection. This can further cause buffering which is something no one likes. Accordingly, the first thing you need to do is troubleshoot your internet connection. You can follow our guide to How to Troubleshoot Network Connectivity Problems on Windows 10.
Method 2: Wait for Server Uptime
The next thing you need to do if wait for server uptime. Since it is quite common for apps like Amazon Prime to face server downtime once in a while, there are no doubts that some servers might be temporarily unable in your region. To ensure whether this is the culprit in your case, you can check the same on Downdetector. Here you can also see outages reported in the last 24 hours. If the app is indeed facing server downtime, then wait for a few hours and try again.
Also Read: How to Get Amazon Prime Discounts for Teachers
Method 3: Restart Fire TV
To restart your Fire TV, simply unplug it from the power outlet. Wait for a few minutes and plug it back. Now turn on the TV and launch Amazon Prime. If this failed to solve the issue, then move on to the next method mentioned below.
Method 4: Restart Amazon Prime Video App
We usually believe that exiting an app closes it completely. However, this is not always the case. Many times, the app is still running in the background with various unfinished processes. Luckily, force stopping an app can help you end all such processes. Here is how to do it on Firestick to solve Amazon Prime error code 7136.
1. Press the home button and go to Settings.
2. Next, find Applications.
3. Select Manage Installed Applications from the list.
4. Now highlight and select Amazon Prime.
5. Finally, select Force stop.
Method 5: Clear Amazon Prime Cache Files
Clearing app cache on any device helps in freeing storage space and enhancing the overall speed. It can also potentially help with the mentioned error on Amazon Prime.
1. Go to Settings on the homescreen.
2. Select Applications and choose Manage Installed Applications.
3. Choose Amazon Prime from the list.
4. Finally, choose Clear cache.
Also Read: Fix Amazon Prime Sound Issues
Method 6: Update Amazon Prime
Sometimes apps can face certain temporary bugs and issues which can be solved by simply updating them. To update Amazon Prime on Firestick, here are the steps you need to follow:
1. Go to Settings followed by Applications.
2. Select Appstore.
3. Now here toggle ON Automatic Updates.
Doing so will automatically update all the apps on your TV.
Method 7: Update TV OS
Updated apps need up-to-date TV OS. This method will also increase the overall speed of your device and boost its performance. Follow these steps to update TV OS and fix Amazon Prime error code 7136.
1. Navigate to Settings and select My Fire TV.
2. Select About.
3. Select Install Update.
Note: If you see Check for Updates then it means no new update version is available for your TV OS.
Method 8: Reinstall Amazon Prime
The next thing you can try is reinstalling Amazon Prime on your TV. For this, what you need to do is:
1. Go to Settings and choose Applications.
2. Select Manage Installed Applications.
3. Now select Amazon Prime and choose the Uninstall option.
4. Select the Find option available on the home screen.
5. Next, choose Search and type Amazon Prime.
6. Tap on the result and select Download option.
Also Read: Fix Amazon Prime Video Buffering Issue
Method 9: Contact Amazon Prime Customer Support
You can opt for this last resort if all the above-mentioned methods failed to resolve the said error code. For this, simply browse the official Amazon Customer Service page to get expert solutions to all queries.
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We hope this method helped you with how to fix Amazon Prime error code 7136. Please share your valuable feedback and suggestions in the comments down below. Also let us know what you would like to read next as we keep coming up with new stuff.
9 Ways to Fix Amazon Prime Error Code 7136
Amazon Prime Error Code 7136 is an error that can occur when trying to access Amazon Prime Video. This error can be caused by a variety of issues, including an outdated version of the Amazon Prime Video app, a slow or unreliable internet connection, or a problem with the Amazon Prime Video server. Fortunately, there are a few steps you can take to try and fix this error.
1. Check Your Internet Connection
The first step to take when trying to fix Amazon Prime Error Code 7136 is to check your internet connection. Make sure that your internet connection is stable and that you have a good signal strength. If your internet connection is slow or unreliable, it could be causing the error.
2. Restart Your Device
If your internet connection is stable, the next step is to restart your device. This can help to reset any temporary issues that may be causing the error. To restart your device, simply turn it off and then turn it back on again.
3. Update the Amazon Prime Video App
If restarting your device doesn’t fix the error, the next step is to make sure that you have the latest version of the Amazon Prime Video app. To do this, open the app store on your device and check for any available updates. If there is an update available, install it and then try to access Amazon Prime Video again.
4. Clear the App Cache
If updating the app doesn’t fix the error, the next step is to clear the app cache. This can help to reset any temporary issues that may be causing the error. To clear the app cache, open the Settings menu on your device and then select the Apps option. Find the Amazon Prime Video app and then select the Clear Cache option.
5. Check for Server Issues
If clearing the app cache doesn’t fix the error, the next step is to check for any server issues. To do this, visit the Amazon Prime Video website and check for any announcements about server issues. If there are any server issues, you may need to wait until they are resolved before you can access Amazon Prime Video again.
6. Disable VPNs and Proxies
If there are no server issues, the next step is to disable any VPNs or proxies that you may be using. These can sometimes interfere with the connection to Amazon Prime Video and cause the error. To disable any VPNs or proxies, open the Settings menu on your device and then select the Network option. Find the VPN or proxy settings and then disable them.
7. Reset Your Router
If disabling the VPNs and proxies doesn’t fix the error, the next step is to reset your router. This can help to reset any temporary issues that may be causing the error. To reset your router, locate the Reset button on the back of the router and press it for a few seconds. This will reset the router to its factory settings.
8. Contact Amazon Support
If none of the above steps have fixed the error, the next step is to contact Amazon Support. They can help to diagnose the issue and provide further assistance. To contact Amazon Support, visit the Amazon website and select the Contact Us option.
9. Try a Different Device
If none of the above steps have fixed the error, the last step is to try a different device. This can help to determine if the issue is with the device or with Amazon Prime Video. To try a different device, simply open the Amazon Prime Video app on a different device and try to access it.
