Genshin Impact, a thrilling action RPG game released in 2020 is gaining popularity due to its cross-platform support and some engaging adventurous gameplay. Despite their popularity, even the most powerful games are not immune to pesky bugs and errors that can leave players scratching their heads in frustration. One such error is Genshin Impact Error Code 31 4302, which prevents players from accessing their accounts and progressing in the game. But don’t worry, we’ve dug deep into the root causes of this issue and prepared a step-by-step guide on how to eliminate this bug once and for all! But first, let’s know what Error Code 31 4302 mean and what causes it.

Ways to Fix Genshin Impact Error Code 31 4302

We bring to you a helpful guide that will teach you how to fix Genshin Impact error code 31 4302 on PC.

What Error Code 31 4302 Mean?

The last thing you want as you prepare to embark on your Genshin Impact journey is to be stopped by the menacing Error Code 31-4302, which commonly arises during the game’s startup. This vexing bug can prevent you from checking out your settings or favorite characters because you will be stuck at the login screen with the error code popping up. But don’t give up, dear player! With determination and the methods we will discuss later in this article, you may overcome this vexing issue and return to exploring the fantastical realm of Genshin Impact.

What Causes Genshin Impact Error Code 31 4302?

Well, let’s know the potential causes behind this error code 31 4302 to occur.

• Unable to properly load the game data: Firstly, the game data may not have loaded properly due to issues with the internet connection or an outdated game client. This can lead to the game crashing or failing to start up, resulting in the error code being displayed.
• Problem with game files: The error can be triggered by problems with game files. This can happen when there are corrupted, missing, or incompatible files in the game directory, which prevent the game from functioning properly. This can happen due to faulty installation of the game.
• Server issues: Finally, server issues can also cause Error Code 31 4302 to occur. When there are server problems or maintenance issues on the Genshin Impact server, players may encounter this error when attempting to log in or access the game.

Now that you have learned what this error code means and what causes it, let’s see how this looks like.

How this Looks Like?

The Error Code 31 4302 pops up with a message stating Genshin Impact encountered a problem loading game data, please login again. Error Code: 31 4302. Here is what the error looks like whenever it pops up on your screen.

Finally! After thoroughly reviewing Error Code 31 4302, it’s time to eliminate this annoying error and get back to the game. Let’s head to the next section on how to fix Genshin Impact Error Code 31 4302 on PC.

How to Fix Genshin Impact Error Code 31 4302 on PC

You’ll be relieved to learn that resolving this vexing problem is simple. All you have to do is try the following solutions to get rid of the error message and resume your gaming adventures.

Method 1: Basic Troubleshooting Methods

The first basic steps you must take to resolve the error are as follows.

1A. Troubleshoot Internet Connection

Internet connectivity problems can strike at any time while using your computer, and it can be a major source of frustration when you’re unable to connect to wired or wireless networks. Thankfully, Windows has your back with a handy troubleshooting tool to help you tackle such issues and get back online. You can follow our guide on How to Troubleshoot Network Connectivity Problems on Windows 10 to quickly learn how to troubleshoot and fix the error.

1B. Restart Game

When you encounter an error code, you should try restarting the game couple of times. Here is how to restart Genshin Impact:

1. Open Epic Games Launcher.

2. Click on Library on the left-hand side.

3. Click on the Genshin Impact tile to launch the game.

Close the game if the error occurs and perform this at least a couple of times.

1C. Restart PC

You might try restarting your computer if an error is preventing you from playing Genshin Impact. Read our guide on 6 ways to reboot or restart a Windows 10 computer.

1D. Run Genshin Impact as Administrator

Try starting the application as an Administrator if you are unable to log in and play Genshin Impact. Here are the simple steps to run the Genshin Impact as an Administrator:

1. Right-click on the Genshin Impact icon on your desktop.

2. Select Run as administrator from the menu.

1E. Close Background Processes

To close any apps or services running in the background which might cause this error to occur, all you must do is open up the Task Manager and close all the background running programs for Genshin Impact to run smoothly. Here is how you can do it, just follow our guide on How to End Task in Windows 10 where you can learn some quick and easy ways to end any task.

Method 2: Wait for Server Uptime

The game server may also cause Genshin Impact Error Code 31 4302 if it is under maintenance or unavailable for other reasons. Checking the Server status ensures that there is no problem with the game server and allows you to try other methods to resolve it. Simply go to the Genshin Impact Downdetector page to check the server status. All server-related updates and outages reported over the previous 24 hours will be visible to you.

Also Read: What are the Genshin Impact PC Requirements?

Method 3: Verify Game Files on Epic Games

Verifying game files on Epic Games is a process that checks the integrity of game files and ensures that they are not corrupted or missing. Here are the steps to verify game files on Epic Games:

1. Open the Epic Games Launcher on your computer.

2. Click on the Library tab to see a list of all the games you have installed on your computer.

3. Find Genshin Impact in the list and click on the three dots next to the game’s name.

4. From the menu, select Manage.

5. Then, click on the Verify button.

Wait for the verification process to complete. This may take some time depending on the size of the game and the speed of your computer. Once the verification is complete, the launcher will inform you if any files were missing or corrupted.

Method 4: Update Genshin Impact

An outdated version of the game may also be blamed for Genshin Impact loading issues. It might not load because Genshin’s servers no longer support the version you are using, which makes sense given that. Simply update the game on your device to resolve this error code 31 4302. Follow the steps below to do so:

1. Open the Epic Games launcher and click on the Profile icon at the top right corner.

2. Click on Settings from the drop-down-menu.

3. Scroll down and under the Manage Games section, enable Allow Auto-Updates. As shown below.

This will allow Genshin Impact automatically install any new updates if available.

Also Read: 17 Ways to Fix Genshin Impact Stuck on Checking for Updates

Method 5: Disable VPN & Proxy Services

VPNs work by changing your default IP address at random and redirecting your data to a secure server. While VPNs are excellent for securing your network, they can also interfere with its operations and cause instability. Turn off your VPN if you’re having trouble loading Genshin Impact. You can learn how to disable VPN and proxy on Windows PC, all you have to do is follow our guide on How to Disable VPN and Proxy on Windows 10.

Method 6: Reinstall Genshin Impact

If none of the above solutions work and you still have the same Genshin impact error code 31 4302 problem, you can reinstall Genshin Impact. The following are the steps to uninstall Genshin Impact:

1. Press the Windows key, then type Control Panel, and click on Open.

2. Click on Uninstall a Program.

3. Right-click on Genshin Impact and click on Uninstall.

Now, to reinstall Genshin Impact, follow these steps:

1. Open Epic Games Launcher.

2. Then, click on Library.

3. Search for Genshin Impact and click on it.

4. Now, choose the install location by clicking on Browse and then, click on the Install button to start the installation process.

Wait for the installation to finish, then try launching the game. The error should be gone.

Also Read: Fix Valorant Error Code 62

Method 7: Contact Support Team

Do not be afraid to get in touch with the game’s support team for more help if none of the solutions provided work. To get in touch with Genshin’s customer support, follow these steps:

1. Go to Genshin Impact – hoyoverse official page.

2. Scroll down and click on Contact Us, to mail the Customer Support of Genshin Impact about the issue.

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Experiencing error code 31 4302 while playing Genshin Impact can be a frustrating experience, but the simple fixes mentioned in this guide will help you get back into the game quickly. With a little patience and troubleshooting, you can quickly overcome any error code. We hope this guide on easy fixes for Genshin Impact Error Code 31 4302 has helped you, and if you have any more queries or suggestions, you can leave them in the comment section below.