If you like to watch the latest movies on weekend with your friends and family, Disney Plus is an ideal choice. It is filled with amazing movies and series which will definitely send your sorrows away. But if you are a regular Disney+ viewer, you might have encountered Disney Plus error code 401. If so, this article will help you in weeding out this as well as Disney Plus error code 403.
How to Fix Disney Plus Error Code 401
Based on what we have found out, the error code 401 occurs on Disney due to issues in network connectivity or server outage. On the other hand, the app can also sometimes display standard HTTP status code errors such as Disney Plus error code 403. So, if this something which also troubles you often and disrupts your viewing experience, you have come to the right place.
How to Fix Disney Plus Error Code 401 on Roku
Let us first learn the troubleshooting methods to tackle error code 401 on Disney Plus. Below we have mentioned the most effective yet beginner-friendly methods which you can try without needing much tech knowledge.
Method 1: Troubleshoot Internet Connection
As stated earlier, this error can be the result of network connectivity issues. Generally, people are unable to notice what an unstable internet connection can do to the apps on their device. In this case, you may face Disney Plus error code 401 which is quite frustrating. Fortunately, you can follow our detailed guide to Restart or Reset Router and Modem in our article to troubleshoot network connectivity problems on Windows 10 and access your favorite content shortly.
Also Read: Fix Disney Plus Hotstar App Not Loading
Method 2: Wait for Disney Plus Server Uptime
Waiting for Disney Server uptime is the first and foremost thing you need to do. In other words, if the app is currently facing server downtime, then there is not much that one can do. Instead, wait for a few hours and try loading a movie on the app again to see whether the issue has been resolved. For that, you can simply search Disney Plus on Downdetector.
Method 3: Relogin to Disney Plus
Another handy troubleshooting method which you can try to fix Disney Plus error code 401 is relogin to your account.
1. Launch Disney Plus app on your device.
2. Go to the profile icon to open your profile page.
3. Next, choose Settings.
4. Select the Log Out option to remove your account from the device.
5. Now select Log In and enter your login credentials.
Once you are in, try playing a movie or series on Disney Plus and check if the app is still throwing error 401.
Also Read: How to Update Disney Plus Account
Method 4: Reinstall Disney Plus on Roku
Another method that you can try is reinstalling the Disney+ app on your Roku TV. This will only take a few minutes and can potentially help you get rid of the error code.
1. Press the home button on the Roku TV remote.
2. Highlight Disney Plus app and then press the star button.
3. Next, select Remove channel from the menu on the screen.
4. Confirm your choice by selecting Remove once Confirm channel removal appears on the screen.
5. Press the home button again.
6. Scroll all the way down and select Add Channels.
7. Next, find Disney Plus and select Add channel.
Method 5: Restart Roku TV
If remembering TV remote button combinations is too much of a hassle for you, here is a simple method to restart your Roku TV.
1. Press the home button on the TV remote.
2. Select Settings > System > Power.
Note: If the Power option is unavailable, select System restart and wait for the device to turn off and turn on automatically.
Method 6: Update Roku TV OS
Just like the app, you also need to keep your devices updated and equipped with the latest versions. Doing so will ensure smooth performance and longevity and may solve Disney Plus error code 401 issue. To update your Roku TV, all you have to do is:
1. Press the home button on Roku TV remote and go to Settings.
2. Go to System update from the menu on the left.
3. Now press the OK button on the remote and select Check now to see for available updates.
Also Read: How Do You Cancel Your Disney Plus Account
Method 7: Contact Disney Plus Customer Support
If nothing else worked, you can also contact Disney+ Help Center to resolve your queries. Here you will find answers to tons of different questions and error codes being faced by Disney+ users worldwide. Apart from this, you can also get in touch with Disney+ experts via live chat and call.
How to Fix Disney Plus 403 Error Chrome on Laptop
As mentioned earlier, the 403 error occurs when the user does not possess permission to access a website. Generally, Disney Plus 403 error Chrome is usually from the website end and there is little to nothing that one can do. However, this does not completely rule out the possibility that the error might be a problem from your end.
Method 1: Enter Correct URL
The first and foremost thing that you should do for Disney Plus 403 error Chrome is ensure that you are accessing the official Disney+ website and not a bogus one. This is because there are a lot of dummy websites on the internet with almost similar names and logos. Accordingly, viewers may sometimes end up on the wrong one since they all look alike. Therefore, also ensure correct URL.
Also Read: Fix Disney Plus Login Page Not Loading
Method 2: Clear Browser Cache and Cookies
Unlike the popular opinion, clearing browser cache and cookies will not affect your browsing experience much. All you might experience is that some websites will take longer than usual as they re-download cache data. Apart from this, you will also have to sign in on the websites again. This can also help you with Disney Plus error code 403.
1. Open Chrome browser and click on the three dots at the top right corner.
2. Choose More tools from the menu.
3. Now select Clear browsing data.
4. Check Cookies and other site data along with Cached images and files.
5. Finally, click on Clear data.
Method 3: Contact Your ISP
If you know that other Disney Plus users are not facing the same issue, you can also try contacting your ISP. This is because there are high chances that your public address has been blocked due to some reasons. Therefore, contacting your ISP and letting them know about the same can bring fruitful results in this situation. This can potentially help you with Disney Plus 403 error on Chrome.
In this era where people prefer short-form content over long YouTube videos and OTT platforms over cable connections, interruptions are the greatest foe. We hope this article helped you in troubleshooting Disney Plus error code 401. Please leave your suggestions and feedback in the comments down below and share what you would like to read next.