Dropbox is a cloud-based file storage and sharing service with a user-friendly interface. It allows you to access your files from any device, and it keeps copies of files in Dropbox for you to access even when your computer is offline. You can also create folders to organize your files, and you can share files with others using the Dropbox sharing feature. Dropbox enables easy access to files and also provides the ability to collaborate with others through collaboration features. Although Dropbox is a mostly reliable service, there are some errors that you may encounter when using it. One such common error that you may encounter is error 404. You may be looking for fixes that you can follow to resolve this error. In this case, you have come to the right. This article is therefore regarding how to fix Dropbox error 404.

How to Fix Dropbox Error 404

Here, you will get to know about Dropbox error 404 and how to solve this problem.

Quick Answer

Error 404 in Dropbox indicates that the file or page you are trying to access is not available or has been removed. You need to ensure that the URL you are trying to access is correct. Also, try refreshing the page.

What Does Dropbox Error 404 Mean?

The 404 error code generally means that the requested page cannot be found. This may occur for a number of reasons, such as if the URL has changed, if the page has been moved, or if the requested page is no longer available. On Dropbox, what does Dropbox error 404 mean is that the file or page you are trying to access on Dropbox’s servers cannot be found. The error code 404 is a standard HTTP status code that indicates that the server was unable to find the requested resource. There are usually several reasons why you are seeing the Error 404 message. You can read more on what causes error 404 at runtime in Dropbox by reading below.

What Causes Error 404 at Runtime in Dropbox?

In Dropbox, Error 404 at runtime usually occurs when you try to access a file or page that does not exist on the Dropbox server. Some of the common causes of this error include:

• The file or page has been deleted: If the file or page that you are trying to access has been deleted, then you will see an error 404 message. This may happen if you or someone else deleted the file or page.
• The URL is incorrect: If you are trying to access a file or page using an incorrect URL, you will get an error 404 message. This may happen if you mistyped the URL or if the URL has changed.
• The file or page has been moved: If the file or page that you are trying to access has been moved to a different location, you may get an error 404 message if you are using the old URL.
• Temporary server issues: Sometimes, Dropbox servers may experience temporary issues that prevent you from accessing files or pages. This can result in an error 404 message.
• Windows system issues: There are a number of Windows system errors such as Microsoft Visual C++ runtime issues, virus, background-running apps, etc. that may cause the error.

What is Dropbox Error 400?

The error 400 in Dropbox is not unlike what the error 404 means. Likewise, the methods to fix Dropbox error 400 is also the same as the ones for error 404. This error simply refers to an HTTP status code that means that the request made by your browser or client to Dropbox’s server was invalid or malformed. In other words, the server was unable to understand or process the request because the syntax of the request was incorrect or incomplete. You can learn the different methods on how to fix Dropbox error 400 as well as error 404 by reading below.

There are a number of methods that you can follow to resolve this error in Dropbox. You can try out any of the methods below when facing this error in Dropbox.

Method 1: Make Sure URL is Correct and Active

Make sure that the URL you are currently using is correct and has no spelling mistakes. A minor mistake in spelling or even a symbol can take you to the wrong link. Consequently, a single wrong character in the URL can lead to a 404 error. It is always a good idea to double-check the URL when facing the error 404 in Dropbox.

Method 2: Refresh Dropbox Page

Another simple fix that you can follow is to try refreshing the page and see if it resolves the issue. Sometimes, the error 404 may be a temporary glitch that can be fixed by reloading the page. In order to do this, you can follow the steps below.

1. Go to the official Dropbox web page.

2. Click on the Refresh icon on the top-left corner of the page.

3. Alternatively, right-click on the web page and click on the Reload option.

Note: You can also press Ctrl + R keys together to refresh.

Also Read: How to Resolve Dropbox com Error 413 in Windows 10

Method 3: Clear Browser Cache and Cookies

Your browser cache and cookies can sometimes cause issues with accessing certain websites. This may be the case for facing the error 404 when visiting the Dropbox website using a browser. Clearing the cache and cookies may help resolve the 404 error. You can follow this guide on how to clear cache and cookies in Google Chrome to do the same.

Method 4: Troubleshoot Internet Connection

A weak or unstable internet connection can sometimes cause a 404 error in Dropbox. Therefore, a fix that you can follow is to troubleshoot your internet connection to make sure it is stable. This can resolve a whole host of issues that may be causing a bad internet connection. You can find out more about this by reading how to troubleshoot network connectivity problems on Windows 10 to do the same.

Method 5: Use Different Browsers

Error codes such as the error 404 in Dropbox often appears on its web app. In order to fix this problem, you may try switching to a different browser. It is possible that the error is not caused by Dropbox itself, but rather by the browser you are currently using. Therefore, it is worth considering that the error could be due to an issue with your browser. If you are uncertain, you can test whether the error persists by accessing Dropbox using a different browser. 

Also Read: Fix Dropbox Error 400 Message in Windows 10

Method 6: Close Conflicting Programs

A fix that you can also follow is to close other running programs that may be conflicting with Dropbox. Likewise, you can do this using the task manager on your PC. You can follow the step-by-step guide below. Read out our guide on How to End background on Windows 10.

Method 7: Run Virus Scan

You may also be facing the error 404 when using the Dropbox app due to a virus on your system. In this case, you have to perform a full virus scan of your system. This is an important method to secure your system as well. You can follow this guide on how do I run a virus scan on my computer? to do the same.

Method 8: Reinstall Microsoft Visual C++ Redistributable

In some cases, the Microsoft Visual C++ runtime libraries may not be properly installed. Consequently, this can result in the error 404 when using the Dropbox app. In cases like this, a fix you can follow is to reinstall the Microsoft Visual C++ runtime libraries. You can do this by reading out our guide on how to Reinstall Microsoft visual C++ Redistributable.

Also Read: Fix Dropbox Error Downloading Your File in Windows 10

Method 9: Clear Disk Space

If your computer contains temporary or unnecessary files, it can harm the performance of Dropbox and result in the occurrence of the error 404. To tackle this issue, Disk Cleanup can be utilized to remove junk files, such as temporary Windows installation files, temporary internet files, and other downloads that are not required. By following this method, you can also create free space on your drive, which can have a positive effect on Dropbox app performance. You can read more on how to free up hard disk space on Windows 10 to do the same.

Method 10: Contact Dropbox Support

If none of the above methods work, you can contact Dropbox support for assistance. They will be able to provide you with a solution or further guidance on resolving the issue.

Frequently Asked Questions (FAQs)

Q1. Is error 404 in Dropbox a permanent error?

Ans. No, Error 404 in Dropbox is not a permanent error. Error 404 is an HTTP status code that indicates that the server cannot find the requested resource. This error can occur for a variety of reasons, such as the requested file or page being deleted or moved, or the URL being mistyped or outdated.

Q2. Is error 404 in Dropbox from the user’s end?

Ans. Error 404 in Dropbox typically indicates that the file or folder being requested by the user cannot be found on Dropbox’s servers. Therefore, it is not caused by any action taken by the user when it comes to the web version. However, it is possible for the user to inadvertently cause a 404 error when using the Dropbox app.

Q3. How responsive is Dropbox support team?

Ans. Dropbox provides customer support through a variety of channels, including email, chat, and an online help center. In general, the responsiveness of the Dropbox support team can vary depending on the volume of support requests. Dropbox also offers priority support for customers on certain subscription plans, which typically results in faster response times.

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We hope that this guide was helpful and that you were able to learn about the methods to resolve Dropbox error 404. Let us know which method worked for you best. If you have any queries or, suggestions then feel free to drop them in the comments section below.